Lecturers:
Anne-Katrin Wirth, contact: a.wirth@ambulatorium-roemerhof.ch
Stephanie Hulsebosch
Course overview and documents
BA1
Basics: active listening, nonviolent communication, nonverbal communication
Interpersonal communication – 4 sides of message, mode model, give and receive feedback
Presenting, to speak up
BA2
The power of feedback
Critical thinking
Networking. Negotiation, refusal skills and assertiveness
- Kursanbieter/in: Carmen Pfammatter